Drop-In Centre

At ERANO, our aim is to provide a wide range of free, high-quality services to refugees, people seeking asylum, and ethnic minority communities. We understand the unique challenges faced by individuals on their journey of recovery, growth and belonging. Our drop-in services offer practical support, assessment, information, advice, and signposting tailored to everyone’s needs.

We are also a Cultural/Social hub welcoming everyone to drop in have a coffee and chat. Stay around and play pool, table tennis, cards, use our office services. We also organise workshops and cultural events in this space highlighting and celebrating the diversity within our changing society.

• Assessment and Information: Our team provides personalised assessments and valuable information to guide refugees, asylum seekers and ethnic newcomer families to the area.
• Benefits Advice: Guidance on accessing essential resources.
• Family Support: Support for family well-being.
• Authorised Signature: for those seeking driving licence, blue badges etc.
• Health Matters: Information on healthcare services.
• Accessing Services: Guidance on accessing mainstream services.
• Transition Support: Support for those granted refugee status/legal support.
• English Language Courses: Language learning opportunities.
• Wellbeing and Employability Courses: Including IT skills.
• Activities & Volunteering Opportunities: Engaging activities to foster community connections.
• A Place of Welcome: A safe space to meet new people and participate in support groups.
• Social Events: Cultural activities, workshops, training, and a annual cultural festival.
• Services Directory: Access to local services in your area.
• Social Hub: Coffee/Tea, Games, Chat.